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Privacy Policy

Last updated: December 2025

Tampa Bay Awning LLC we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you visit our website, interact with our advertising, or contact us directly.

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Tampa Bay Awning LLC (“Tampa Bay Awning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, interact with our advertising, contact us, or use our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Project details or service requests

This information is collected when you submit forms, request a quote, schedule service, communicate with us, or interact with our advertising.

Media

  • Photos or videos you submit for project discussions, estimates, or testimonials

  • Photos or videos we capture of completed or in-progress work, which may include broader views of a property for context

Website and Advertising Data

Information collected automatically through cookies, analytics tools, and advertising pixels (such as Google Analytics and Meta Pixel), including:

  • IP address

  • Device and browser type

  • Pages visited and interactions on our website

  • Interactions with our ads

We do not collect or store payment card information through our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes

  • Schedule, perform, and manage installations or service calls

  • Communicate with you regarding your project or account

  • Provide customer service and support

  • Improve our website, services, and operational processes

  • Send marketing communications, promotions, or updates (where permitted)

  • Measure advertising performance and optimize future campaigns

  • Create marketing materials, including the use of project photos or videos

3. Advertising and Lead Collection

We use advertising platforms such as Meta (Facebook and Instagram) and Google to generate and manage leads. When you submit information through on-platform lead forms or ads, that information is handled in accordance with both this Privacy Policy and the policies of those platforms.

Your contact information may be used to:

  • Follow up on inquiries or requests

  • Provide requested information or quotes

  • Measure and improve advertising effectiveness

4. Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and analytics technologies to:

  • Understand how visitors use our website

  • Improve site functionality and performance

  • Deliver relevant advertising and remarketing

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. How We Share Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers who assist us in operating our business, including:

  • Advertising platforms (e.g., Meta, Google)

  • CRM and lead management systems (e.g., Awning Tracker, HubSpot)

  • Accounting and business management software (e.g., QuickBooks, after a transaction closes)

These providers are permitted to use your information only to perform services on our behalf and are required to protect it.

SMS and Mobile Data

  • Customer mobile opt-in data and consent are never shared with third parties for marketing or promotional purposes.

  • Any general information-sharing described elsewhere in this policy explicitly excludes mobile opt-in information.

6. SMS Messaging Terms and Conditions

By providing your phone number and consenting to receive text messages, you agree to receive SMS messages from Tampa Bay Awning LLC at 813-261-0202 for purposes including account notifications and customer care.

  • Consent is not a condition of purchase

  • Message frequency may vary

  • Message and data rates may apply

  • You may reply STOP at any time to unsubscribe

  • You may reply HELP for assistance

You may also contact us at:

Mobile opt-in information is never shared with third parties.

7. Your Rights and Choices

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal or operational requirements

  • Opt out of marketing communications

  • Request that identifying details in photos or videos be obscured or removed from marketing use

Requests can be submitted using the contact information below.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect or store personal information from individuals under the age of 18.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, alteration, or disclosure. Customer information is stored using secure third-party systems designed for CRM and accounting purposes. Paper records containing personal information are securely destroyed.

While we take data security seriously, no system can be guaranteed to be completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will reflect the most recent revision. Significant changes may also be communicated via our website or email.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Tampa Bay Awning LLC
3902 Corporex Park Drive, Suite 350
Tampa, FL 33619

Email: sales@tampabayawning.com
Phone: 813-261-0202
Website: www.tampabayawning.com

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